In response to Governor Wolf’s State of Emergency, his requirement for nonessential business to close and for PA residents to avoid contact with others, the Elizabethtown Area Water Authority has closed its administrative office to access by the general public. Authority staff will remain on duty and can be reached via telephone (717 367-7448) or email (eawa@etown-water.com). Please continue to do business with the Authority via electronic means.
This restriction will continue until at least April 30 unless lifted by the Governor.
The best option to easily pay your water bill is electronically on this site. There is no added fee for this service. The Authority will not be able to take your payment at the window. Payments may be placed in the dropbox in front of our building at 211 W Hummelstown St.
The Authority’s dropbox may be utilized for other items such as connection applications, etc. during this closure. Please ensure that any items placed in the dropbox are securely contained within an envelope. Please do not deposit cash in the dropbox unless you have made previous arrangements with the Authority to do so.
Individuals and companies who have been contacted to pick up meters will still be accommodated. Please contact us at 717 367-7448 to schedule an appointment for the pick up. Admittance to the building will not be permitted without a previously scheduled appointment.
Should you have a water emergency please call 717-286-6475.
Elizabethtown Area Water Authority
211 W. Hummelstown St. Elizabethtown, PA 17022
FAQs
Where do we get our water from?
EAWA’s water comes from multiple sources. As of 2011, surface water comprises 25% of the total water produced. Surface water comes from the tributary named Back Run, which is augmented with flow during dry weather from the Conewago Creek, which is in turn augmented with flow from the Cornwall Quarry. This water is processed by the Authority’s filter plant, which is located at 211 West Hummelstown St. The remaining 75% of water is produced by seven (7) deep wells. Water is treated at the well sites and pumped into the distribution system.
Why are my bills higher than my neighbors?
Everyone uses water differently. Some people run their dishwashers daily, use an older washing machine, take longer showers, have leaky toilets or faucets. Watering the lawn and flowers, washing vehicles, etc. can contribute to higher bills.
What is an EDU?
“Equivalent Dwelling Unit” is used for the purpose of capacity planning. One EDU is equivalent to 170 gallons of water per day.
What forms of payment does the Authority accept?
The Authority accepts cash, checks, and money orders in the office. Payments by MasterCard, Visa, Discover and electronic checks may be made online by clicking the “Pay Bill” tab at the top of the page. The Authority offers automatic bank draft payments from your checking or savings account at no charge. Contact the office to complete the sign-