211 W. Hummelstown St.
Elizabethtown, PA 17022

Office Hours

Monday – Friday
7:30 am – 4:00 pm

Water Payments

Payments for your water bill can be paid by Visa, MasterCard, Discover, and American Express or electronic checks online from our website. The Authority accepts the following payments in person at our office: Cash, Check, & Money Orders. Payments may be placed in our drop box 24 hours a day, 7 days a week. It is located under the flag pole near the front entrance.

Special Announcements

Position Announcement: If you or someone you know are interested in a community-focused career in the water industry, please see our Employment Opportunities page. We are currently accepting applications for a Water Operator and a Water Operator in Training.


5th Annual Rain Barrel Sale – Fight the Drought! We have a few extra rain barrels available. Ivy Rain Barrels (Made in the USA) at the heavily discounted price of $85.00 (retail price $193.00), cash or check only. Rain barrels may be purchased at our office (211 W Hummelstown St, Elizabethtown). A rain barrel is on display in our lobby.




Consumer Confidence Report – 2022 The Elizabethtown Area Water Authority has completed its 2022 Consumer Confidence / Water Quality Report.  As part of EPA’s January 2013 Retrospective Rule change, public water customers may be notified of this Report by means other than direct mail.  The CCR is available here:


Copies will also be available at EAWA’s office – 211 W. Hummelstown St., Elizabethtown PA, as and the municipal offices for West Donegal Township, Mount Joy Township, and Elizabethtown Borough, as well as the Elizabethtown Public Library.

As per EPA and State requirements, this Report provides the testing results of several chemicals that EAWA regularly monitors, as well as source water, and related information.  Call EAWA @ 717-367-7448 if you would like to request a copy or wish to discuss with staff.

Este informe contiene informacion importante sobre su agua de beber.  Haga que alguien lo traduzca para usted, o hable con alguien que lo entienda.


Disposal of Unused or Expired Medication –  Please DO NOT flush your old medications down the toilet. Throughout the year, you can drop your unused or expired medications at the Elizabethtown Police or Northwest Regional Police stations.

Important Reminder to Residents Regarding Your Bill and Payments:

Your water bill is mailed to you four times a year (quarterly). The following is a schedule of when the bills will be mailed & when the bill is due:

Bills SentBills Due

Please list your account number on the memo line of your check to receive proper credit and return your payment slip with your payment.

If you are using your bank’s online bill payment service, please list your account number and have the check arrive prior to due date.

Bills must be received in our office or in the drop box on the due date in order to avoid late charges. We do not honor post marked dates and are not responsible for the mail service. Payments are processed as soon as they are received.

In order to provide better customer service, please update us with any changes to your billing address (if different from service address), phone number(s) and email information for your water account. In the event of a meter malfunction or possible leak due to high usage, this information allows us to contact you quicker than mailing a letter. Your information is not shared with any other sources.

Safety Concern of Residents

When we call to replace or check your meter, our technicians will arrive in a similar vehicle as pictured with the EAWA decal. The technician(s) will have an EAWA logo on his/her shirt or jacket and should have their ID badge.

If you have any questions or concerns, please contact our office at 717-367-7448.





This is what a water main break typically looks like. Should you come across one, please let us know by calling 717-367-7448 during normal business hours or 717-286-6475 after hours or on weekends. Your assistance is appreciated!